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So they're all installed but the problem remains. I selected them all, installed and restarted the machine. In this Windows Update screenshot under "Ver atualizações opcionais" (portuguese for "See optional updates") there was a specific list. Note that all Windows updates are in place. After a clean Windows 10 update on my HP EliteBook 8460p, when I try to open the Camera I get the error (it's possible the error was there before but I've used that camera and know that once it was working)Īnd in the error there's a button which links to this support article (I followed and didn't solve the problem - when it comes to the drivers I couldn't spot it in the list).Īs you can see from this picture, the camera exists and is in the lapton
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